As such, Digicel Business has the platform capability to sell and deliver the full suite of Microsoft Hosted Solutions on a regional level in the Caribbean and Central America. Specifically, through its data centre in Jamaica and three dedicated sub-platforms in Bermuda, Panama and Trinidad and Tobago, Digicel Business has deployed Desktop as a Service across all 26 of its markets in the region. This solution is deployed on the Microsoft platform using Windows Server, Hyper-V virtualisation, SQL Server, System Centre, RDS, Office and Exchange. 

The partnership follows last year’s launch of Digicel’s new Cloud platform. Featuring the latest suite of cloud solutions, and working with the leading global cloud technology providers, Digicel Business now offers the region’s most advanced integrated cloud solutions portfolio. 

Located at Digicel’s Tier III accredited* data centre in Jamaica, Digicel’s Cloud platform is the most secure data hosting platform in the Caribbean and Central America, meaning all data and information is securely managed and resides in the Caribbean jurisdiction – making it the largest in-market private cloud in the region. 

With Digicel’s Cloud, SMEs, Government departments and large companies alike can operate their IT environments for a fraction of the cost of building their own infrastructure. By leveraging Digicel’s Cloud platform to provide core applications, data back-up and business email, businesses can greatly reduce spending on technology infrastructure and IT resources, while at the same time improving their security and flexibility. 

Using solutions delivered with Digicel’s Cloud platform, customers are experiencing an average saving of 25% on their current IT costs, and the move to a monthly payment model ensures there’s no need to invest vital working capital on internal IT. These savings can now be directed to enhancing new products or services that can drive revenue growth or simply improve user access and satisfaction. Moreover, Cloud Services deliver real productivity and flexibility gains, giving customers access to their applications and data from any location securely – at any time and from any device. 

Digicel Business Solutions CEO, Tom Carson, said; “The role of technology in business success has shifted in a way that makes cloud computing very difficult to ignore. The technology decision makers in today’s organisations are no longer responsible just for the management of IT. Now, they must also support business growth and organisational effectiveness by reducing costs and delivering rapid, secure anytime, anywhere access to IT resources in an effort to build a strategic advantage. And with current trends predicting that 60% of server workloads will be virtualised by the end of 2014,Digicel’s Cloud platform is now delivering these benefits to Governments and businesses of all sizes across the Caribbean and Central America.” 

He continues; “With this endorsement, together with our advanced Cloud platform, we are delivering the next generation in technology innovations to our customers, enabling us to partner with them in a more meaningful way and enabling them to be more successful. With our local presence, we are delivering on our promise of being the best service partner to our customers across the region.” 

Digicel’s Cloud platform is the most comprehensive Cloud Services offering in the region offering solutions such as:

·         Desktop as a Service (DaaS);

·         Disaster Recovery as a Service (DRaaS);

·         Microsoft Hosted Exchange;

·         Secure Online back-up;

·         Mobile Device Management (MDM);

·         Customer Line of Business Application Hosting (LoB).


*Accredited as Tier III by the Uptime Institute – the Global Data Centre Authority on Data Centre facilities.

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