The grand opening officiated by Sean Latty, General Manager, and Marsha Chatterjee, commenced at 9:00 am and concluded at 9:45 am. The ceremonial Ribbon Cutting was done by Mrs. Patricia Sampson, a valued customer and the winner of Digicel’s weekly prize, after which the official blessing of the enterprise was done by Pastor Benjamin Browne, the Minister of Cayon Church of God.
The new office, which is located in the heart of the Circus, Basseterre, will be the only operating Digicel office in town. The former branch located on Port Zante will no longer be functioning. Kenneth Bob, Customer Experience Manager, mentioned that, the intention was not only to enhance the look and feel of the store, but by centralizing the operations in one location, it also enhances the customers’ experience. In this regard, all queries and bill payment should be done at the new location.
The main entrance and display of Smart Phones and live handsets will be on the top level where as the Cashiers, Phone Purchases, Customer Care Agent and other queries will be on the lower level.
It was advised by General Manager, Mr. Sean Latty, that by early next year, between February and March 2013, Digicel will fully launch its “4G” services to the public of St. Kitts and Nevis. He further mentioned that “4G” will have the same superior speed as “EDGE” or even faster and that the network coverage will be island wide.
Mrs. Sampson expressed her sincere thanks to staff of Digicel. “Monday when I heard the call on Freedom FM, I said it was me next.” she stated. The next day she received a call saying she won $1000 cash from Digicel. “Thank you God!”, she exclaimed. she further highlighted that she ran from one room to the next with great excitement. “Thank you Digicel! The Bigger Better Network!” shouted Mrs. Sampson. She further lamented that last year she had won $500EC during the same Christmas promotion, and that hopefully next year she would win $1500ec. She laughed and expressed once again her grattitude to the Manager and staff of Digicel.
Digicel continues to give away $1000 each day to their valued customers as a part of the Christmas promotion. Also, in honour of their 7th anniversary today (7th December 2012), Digicel is extending to its valued customers free credit and other discounts for the remaining of the “Digicel’s 7th Anniversary Sale” day.