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Visitors Give St. Kitts a 98% Thumbs Up

The findings have emerged as part of a recent passenger survey that was initiated by the local Hotel & tourism Association, HTA.

In the survey, 98.02% of those surveyed at the Robert Bradshaw International Airport  indicated that they will return to enjoy other vacation stays, given the experience and quality of their recent holiday in the island.

This makes it the second highest rating ever, since the survey started some five years ago. However, most visitors have always, during the surveys, assured officials that the likelihood of a returned visit is high. The figures for possible returned visits were: 96% in 2011; in 2010, 99.24%; 2009 89%; and in 2008 93%.

As a clear sign that the visitors have truly enjoyed their visit, in a general sense, 98% said they would in fact recommend to friends and family that they should consider taking a vacation in St. Kitts.

However, the review has not been all good. When asked what would have made their stay more enjoyable, the number one complaint was the poor state of the roads in the island. This dissatisfaction was closely followed by what visitors referred to as being annoyed by vendors; and they also identified discomfort with “ill mannered people”. This last problem however, must come as a surprise to some tourism watchers, because Kittitians have always being classified as one of the most friendly and helpful people when it comes to assisting tourists.

Approximately 504 persons participated in the survey this year, compared to only 363 in 2011.

 

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